They are specialists and experts. As engineers, marketing gurus, and financial whizzes, their technical skills are vital to the organization’s success. We’re talking about individual performers—associates in non-leadership positions who are accountable for executing strategies, inventing new products, and building customer loyalty.
Interaction Management®: Exceptional Performers Series (IM: ExPSM) is a competency-based learning solution designed to boost interpersonal skills that will enhance individual and group effectiveness as well as build customer loyalty. These skills, developed in this series’ eight courses, will enable individual performers and team members to work together to drive your organization’s bottom line.
IM: ExP is part of DDI’s Interaction Management® system. Combined with the Interaction Management®: Exceptional Leaders . . . Extraordinary Results® (IM: EX®) series, organizations can have flexible, powerful competency-based development solutions for leaders and their teams.